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FAQs
The purpose of this part is to answer any questions or inquiries you may have.
If you still have some further questions, you can still contact our customer service teams who will be more than happy to help.
Q:Where can I contact Saicou?
A:There are 3 ways to contact us:
I.Call us by  +86-20-61994979-864  from 9:00am to 17:00 pm, Monday to Friday,
II.Send e-mail to jenni@saicou.org 
III.Contact our live service support by Wechat (ID:18927530946) or WhatsApp (ID:18927530946)
Q:What built-in protection features come in safety footwear?
A:High-cut works shoes or boots provide ankle support and keep sparks, molten metals, and chemicals from getting into the footwear.
Reinforced safety toe, reinforced toecap, or steel toecap footwear will absorb the blow if a heavy object falls on the foot.
Reinforced metal soles protect feet from punctures
Steel midsoles protect the foot against penetration by sharp objects.
Non-slip footwear prevents the wearer from slip-pig on certain surface type.
Insulated footwear provides protection in cold temperatures.
Q:Are there special shoes or boots for special working conditions?
A:Metal –free footwear is recommended when working around electricity.
Footwear with rubber or wooden soles is recommended for traction on wet floors.
Treated footwear is recommended because it is resistant to chemicals and corrosives
Q:What do I do if I have a problem with my shoes?
A:Please contact Saicou immediately to make sure you receive the best service possible. Saicou service team is committing to provide the highest level of service and will take care of your needs at first hand.
Q:Where can I find prices on your website?
A:Saicou would not list the price on the website since prices may differ from many respects. That's why you won't find prices on our website, when you require a quotation, you can still contact us by e-mail, telephone, wechat, whatsApp, etc.
Q:Why can't I order a product catalog on-line?
A:The Saicou safety shoes website displays almost all our current designs. At any time we may have over 100 styles available and this can be a little overwhelming. Saicou doesn't currently sell safety shoes or work boots online or through catalogues. The work boots search area of Saicou website allows you to narrow your search by features what are important to you by specific style number.
Q:Where is Saicou located?
A:SAICOU factory Add:No.22 Fucong Rd,Conghua Economic Development Zone,Guangzhou,China,the capital of Gaungdong province,about 35 minutes from Guangzhou airport. With his branch factories in Jiangxi and Shanghai provinces.
Q:I want to order a large quantity of footwear do you offer discounts?
A:Some companies either charge you for a loyalty card to obtain discount or you have to ask for some discount. Saicou will automatically discount your order when you have large quantity, as we believe that our customers should be rewarded for their loyalty, and Saicou would like to grow together with our customers, what’s more important is, Saicou believes win-win is a true philosophy in doing business. Saicou provides our customers wealth of wearing safety footwear, work boots. You can rely on us to offer you the best quality products available on the market today, and provide our clients trust-worthy service.
Q:How do I take care of work shoes or boots?
A:-Clean leather with a conditioner/cleaner. Clean Cordura nylon with detergent and water.
--Treat waterproof leather with a silicone product only.
--Treat smooth leather with a quality shoe polish, then buff.
--Full grain leather can first be treated with a boot oil or silicone before applying the polish.
--Allow footwear to dry slowly at room temperature only, never by a heat source.
--Keep the insides of the footwear dry and clean with powders and disinfectant sprays. Consider a second pair. This allows the one to dry out thoroughly while the other pair is being worn.
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